How do I unban a user?

We errantly banned a user, but now cannot get the system to recognize that we're trying to unban him. Can you let me know what to try?

Update: This was done using the Block User module.



Edited 1 time(s). Last edit at 08/26/2023 08:37PM by stargazer77.

I can only guess.
Go into Admin, "Edit Users"
look up the user
make him/her "Active" = "Yes" in the drop down selector

Find the "Update" button on the form and select it.

Also check

"Ban Lists"
and
"Edit Forum Permissions"
Select forum in the drop down, check permissions in the check boxes...

From the ? popup dialog

Quote

Forum Permissions
These are permissions set exclusively for this user. You need to grant all permisssions you want the user to have for a forum here. No permissions from groups or a forum's properties will be used once the user has specific permissions for a forum.

Quote

Module : Block User
Author : Thomas Seifert

Allows administrators to handle misbehaving or spammy users by:
- blocking them in a specific (sub-)forum (no post possible)
- blocking them in the whole phorum (no post possible)
- disabling them (no login possible)

- deleting all their posts

That action can be done by clicking a link in the user profile and selecting
the options on the followup page.


Installation:
-------------

- Unpack the archive;

- Move the directory "block_user" to the directory "mods"
within your Phorum installation;

- Login as administrator in Phorum's administrative interface and
go to the "Modules" section;

- Enable the module "Block User".

I already tried your first reply. That didn't work.

As for the second reply, I already tried the "Block User" way of undoing this as well. Logged in as admin on the board, I went to the user's account page. There is a link on there that says "Admin: Block User". I clicked on that, On the ensuing page it says the following:

----------------------------------------

You can do the following actions to the user "______":

Block action:

This user has posted too many messages for this module to handle, therefore please use the "Prune Messages" panel in the Administration area for deletion.

----------------------------------------

So it appears that this module was only intended to be a spam prevention tool, not a site moderation tool. The moderator of the forum didn't know that, and used it for moderation this time in a moment of anger at the user, rather than going into the main admin area to do it. I didn't instruct him on this and I didn't really know that about this module myself.

This user has 118 posts, so I'd need to delete 19 of them to get him under the 100 limit I saw in the instructions for the module. I didn't realize that was something the module did until after the fact. Is there any way to raise that limit to 200 by a site database or plugin code edit? We really don't want to have to delete 19 valid posts from this user.

If there is no way to do the edit to the module, I'm thinking at this point, we either have to delete 19 posts from his account OR just delete the whole account and have him start over.

I figured it out. I found the database table called phorum_banlists . The entry was in there. I just deleted the entry and that user is able to post again now.